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Our Mission
VIP Quality Services will be a leader in providing quality services and support to individuals with intellectual/developmental disabilities by developing an environment that is loving, respectful, safe and fun for those we are privileged to serve.
Our team
VIP LEADERSHIP
ERIC
HERNDON
oversees all business operations, community relations, property management and programs. Provides leadership to the management team and all staff.
Chief Executive Officer
ERICA
Redick
accounts receivable/payable and payroll. Works with MCO’s on billing issues.
Chief Administration Officer
KARen
Herndon
Human Resources Director
leads the routine functions of the Human Resources department including hiring and interviewing staff, benefits and leave, and enforcing company policies and practices. Partners with the leadership team to understand and execute the organizations human resource and talent acquisition strategies.
Amy
McClellan
Compliance Director
State licensure, affiliate agreements, and compliance policy development. Works with case managers, parents/guardians, MCO’s. Therap System Administrator.
KEVIN
FLINN
Operations Director
Assists CEO with the day-to-day activities of the company. Leads and directs staff with the care of our clients. Works with clients, parents, guardians and case managers. Point of contact for those interested in learning more about VIP Quality Services.
OFFICE Staff
Anita
Kolb
Office Coordinator
THERAP Medication Administrator - communicates with pharmacy on client’s medication, and works with nurse to ensure accurate medication administration documentation. Staff Trainer. Certified in First Aid/CPR and MANDT. Handles organizational and administrative support to the leadership team.
Kelly
Wilson
Nurse
Provides administering medication training to staff. Reviews client medical reports and instruct staff on client’s care, health and well-being.
Susana
Gardner
Care Coordinator
Schedule and attend medical appointments for residential clients. Participates in BASIS.
DAY SERVICE
Staff
Trace
Kolb
Creativity Director
Anita
Mariani
Programs Manager/Music Therapist
Paul
Cook
Day Service Manager
Michelle
Messer
Group Lead
Taylar Allenbrand
Group Lead
Residential staff
Shelbie
todd
Manages the day-to-day operations of all residential homes, clients and staff. Attends Plan and BASIS meetings of residential clients. Coordinates clients activities and works with parents/guardians.
Residential Manager
Melanie
Knudson
House Lead
Melissa
Keiter
House Lead
Nancy
Coulbourn
House Lead
