Our Mission

VIP Quality Services will be a leader in providing quality services and support to individuals with intellectual/developmental disabilities by developing an environment that is loving, respectful, safe and fun for those we are privileged to serve.

Our team

VIP LEADERSHIP

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ERIC

HERNDON

oversees all business operations, community relations, property management and programs. Provides leadership to the management team and all staff.

Chief Executive Officer
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ERICA

Redick

accounts receivable/payable and payroll. Works with MCO’s on billing issues.

Chief Administration Officer
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KARen 

Herndon

Human Resources Director

leads the routine functions of the Human Resources department including hiring and interviewing staff, benefits and leave, and enforcing company policies and practices. Partners with the leadership team to understand and execute the organizations human resource and talent acquisition strategies.

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Amy

McClellan

Compliance Director

State licensure, affiliate agreements, and compliance policy development. Works with case managers, parents/guardians, MCO’s. Therap System Administrator.

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KEVIN

FLINN

Operations Director

Assists CEO with the day-to-day activities of the company. Leads and directs staff with the care of our clients. Works with clients, parents, guardians and case managers. Point of contact for those interested in learning more about VIP Quality Services.

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OFFICE Staff

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Anita

Kolb

Office Coordinator

THERAP Medication Administrator - communicates with pharmacy on client’s medication, and works with nurse to ensure accurate medication administration documentation. Staff Trainer. Certified in First Aid/CPR and MANDT. Handles organizational and administrative support to the leadership team.

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Kelly

Wilson

Nurse

Provides administering medication training to staff. Reviews client medical reports and instruct staff on client’s care, health and well-being.

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Susana

Gardner

Care Coordinator

Schedule and attend medical appointments for residential clients. Participates in BASIS.

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DAY SERVICE

Staff

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Trace

Kolb

Creativity Director
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Anita

Mariani

Programs Manager/Music Therapist
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Michelle

Messer

Group Lead
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Taylar Allenbrand

Group Lead
Image by Paul Hanaoka

Residential staff

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Shelbie

todd

Manages the day-to-day operations of all residential homes, clients and staff. Attends Plan and BASIS meetings of residential clients. Coordinates clients activities and works with parents/guardians.

Residential Manager
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Melanie

Knudson

House Lead
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Melissa

Keiter

House Lead
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Shelly

Ross

House Lead